Feel free to ask us anything — we reply Monday to Thursday and aim to respond within 24 hours. Every Lastu phone case is handcrafted to order in the Nordics.
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Shipping and production time
Your phone case is made only after your order is placed. Production time is 2–10 days, and delivery after that takes 2–5 business days.
Nordic delivery: letter delivery to your mailbox without tracking €2.00 — free on orders over €19. Small parcel to your door via Posti €4.90 or pickup from a Posti service point; these deliveries can be tracked.
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Customer service
The fastest way to reach us is via Facebook Messenger or Instagram direct message. For orders, complaints, and other official matters, email at info@lastu.co is the best channel.
We respond Monday to Thursday and aim to reply within 24 hours. During busy production periods, it may take a little longer, as the whole team is helping with production. See all contact details
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Frequently asked questions
We’ve gathered answers to the most common questions: choosing your phone model, materials, engraving, MagSafe, and phone case care.
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Returns and right of return
Our non-personalized products have a 30-day return period. Please contact customer service before sending a return.
Personalized products — such as Case ordered with your own image, logo, or engraving — are not eligible for return or exchange under consumer protection law.
Return address: Droplet Hitech Design Oy, Nahkatehtaankatu 2, 90130 Oulu.
Basic? Personalized?
You decide – Your phone case
Why Lastu?
The world is full of plastic phone cases. We do things differently: genuine Nordic birch, camouflage fabric, and other intriguing materials handcrafted to match your choices. You’ll see the final result in the preview before you order.
Nature and technology meet
What our customers say
Blogs
Second case −50 % – one for a friend too
Four new designs have joined the engraving collection: By the Fire, Lion Coat of Arms, Terrain Contours, and Reindeer Antlers. All engravings in the collection are free on Lastu wooden phone cases, and you can now add a map engraving to any wooden phone case for an extra €5.
iPhone 18 Pro and 18 Pro Max cases are now available to order
The iPhone 18 Pro and 18 Pro Max just got their own Lastu cases – available to order now. Wooden cases, M05 camo fabric, carbon-fibre-look KARB, MagSafe and your own photo or engraving with a live preview. And if you already own a Lastu 17 Pro case, it fits the 18 Pro too.
Read moreabout iPhone 18 Pro and 18 Pro Max cases are now available to order
Google Pixel 11, 11 Pro and 11 Pro XL cases are now at Lastu
The Google Pixel 11, 11 Pro and 11 Pro XL now have their own Lastu cases. Why the Pixel 11 and 11 Pro don't share a case, how PixelSnap magnets and MagSafe work with a wooden case, and what people really look for in a Pixel case – seven questions answered.
Read moreabout Google Pixel 11, 11 Pro and 11 Pro XL cases are now at Lastu