Customer service
Returns & contact
Want to return your order? Please contact our customer service before sending the return.
Our products have a 14-day return policy. Please note that personalized items — like phone cases ordered with your own logo or image — are not eligible for return or exchange under consumer protection law.
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Facebook Messenger
The fastest way to reach us. We aim to respond to all messages as quickly as possible.
Open Messenger
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Instagram
You can also reach us via Instagram DMs. Follow our latest products and designs.
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During busy production periods, replies may be slightly delayed — our whole team is focused on manufacturing.
We're sorry — we'll get back to you as soon as possible.
Mailing address
Droplet Hitech Design OyNahkatehtaankatu 2
90130 Oulu
Finland